Privacy

Practical Dental Solutions, LLC and YAPICENTRAL.COM Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection and Use

We collect personally identifiable information, like names, postal addresses, email addresses, phone number, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Some examples of how we collect and use personal information include:

Account Set-Up. If you set up an account to receive services, we will collect your name, phone number, email address and account settings to process your registration and provide those services.

Sales Orders, Product Registration, and Customer Support. When you order products or services from us, register your product, or contact our customer support associates, we will collect your name, email address, address, phone number, and payment-related information, each as applicable, so that we can fulfill your order, register your product, provide the products or services that you have requested, and provide information about product or service offerings that might interest you.

Feedback and Postings. When you provide us feedback, post information on our forum, or send us correspondence, we may collect the information you submit to address the business purpose of your communication.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

If we merge with, or are acquired by another company, or sell all or substantially all of our relevant assets, or file for bankruptcy, we may disclose and transfer personal information with the company or asset. We will seek appropriate protection for personal information disclosed or transferred in such transactions consistent with applicable law.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Notice

This privacy policy notifies you of our privacy practices when you visit this website, interact with our sales or support associates, or otherwise provide your personal information to us. By doing so, you agree that we may collect, use, disclose and transfer your personal information in accordance with this privacy policy. We will provide supplemental notices if we believe that more information is required to explain the privacy practices for a particular product or service offering.

We reserve the right to change our privacy policy. Please check our website periodically for changes so that you are aware of our latest privacy practices. For changes that are materially less restrictive or protective of your personal information than the privacy policy in place at the time of collection, we will seek your consent before implementing any such change.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Children

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information about children under 13 for marketing purposes. If we learn that a child under 13 has submitted personal information to us, we will attempt to delete this information as soon as possible.

Comments and Questions

If you have any questions, concerns, or comments about our privacy policy please contact us at Practical Dental Solutions LLC, 18635 Soledad Canyon Road, Suite 108, Canyon County, CA 91351

What YAPI Users Say

YAPI helps to reduce paper and save time! I was concerned whether YAPI would integrate with Open Dental as well as advertised. We found that it integrates very well. We are so happy with many features: the ability to complete patients forms on an iPad and push them through to Open Dental via YAPI; the ability to two-way text between workstations; the KPI overview and the ability to identify if a patient is “ready” for the doctor.
 
The Appointment Confirmation system is hands-down better than DemandForce. We like the two-way/real-time texting and the communication log. Patients seem to respond and confirm much better with YAPI’s messaging than they ever did with DemandForce. We see a huge decrease in having to make reminder recalls!
Dr. Mark Maher
Dr. Mark Maher
Walnut Creek Dentist
http://www.markmaherdds.com/
We have been thrilled with everything we can do with YAPI! Before signing up I was concerned about getting everyone in the office trained to use YAPI, but with the online training and a little practice it turned out to be no problem at all. With YAPI, we now have patients fill out new patient paperwork online and have them sign any documents that need signatures on an iPad. We have reduced almost all of the scanning! I even have had patients comment about how efficient the office has become.
Holly Robinson
Holly Robinson
Stutler Dental
http://www.stutlerdental.com/
I am very happy with my decision to go with YAPI! I went with YAPI from the beginning phase of my startup. Opening from scratch, we were going to be dealing with a lot all at once. I really wanted to make sure I was going with software that was easy to use. I also wanted to start out running the practice as close to paperless as possible. We signed up before we even had our office network finalized. We were able to get everything started as smoothly as possible with a lot of help from YAPI support.
 
They have great customer service and we had no problems getting things implemented as quickly as possible. YAPI is an easy software to use with great features and seamless integration into my practice manager software!
Dr. Robert Freitas
Dr. Robert Freitas
Brentwood General Dentist
http://www.freitasdentistry.com/
YAPI, by far outshines the competition with its simplicity and the tremendous value it brings to my practice. I was about to open a high tech practice and I was researching the use of iPads in a dental practice when I read a few references to YAPI on DentalTown. At first, I had some reservations because YAPI was only referenced in a few threads and there was little information available. I felt like YAPI was a gamble which I have come to realize has paid off handsomely.

After the initial training, I found out that I had no real idea just how powerful, easy and intuitive YAPI could be. I began exploring all the options with the software & realized what a steal of a deal YAPI is for my practice. The seamless integration with Open dental has truly made our practice paperless. Many offices claim to be paperless but are really just less paper. With YAPI, we have been able to orchestrate a truly paperless workflow.

The best feature of YAPI is the ability to setup a system of obtaining all of the necessary documents. I love being able to create paperwork packages which ensure that all necessary consent forms, medical history, dental history, HIPAA, consent for electronic communication, etc are accounted for prior to a New Patient appointment. My staff simply can't forget a form! This feature helps me protect myself and my practice in ways that no other add-on software available can do.

I also love the Dental History form. I can scan it very quickly because YAPI changes color of the responses and I can quickly address patients’ concerns. Acceptance of treatment is much easier when you know what your patients want before you even meet them.

I love that YAPI provides a quick & thorough analysis of common practice metrics. I don't have to create spreadsheets and print reports from my PMS to get all the metrics I need to track to measure how my practice is doing. With YAPI, I have the analysis I need in seconds. YAPI makes it too easy for me to run my practice and continue as a successful high tech practice owner.

Patients love the iPad integration. My staff loves being able to quickly transfer patient information into Open Dental without trying to read chicken-scratch writing on patient forms or scanning reams of paper each month.

Our practice is growing very quickly. I opened my startup with myself and 2 full time, cross-trained employees. Now, 10 months later, we grew to 5 employees and have been interviewing for an associate. Luckily, YAPI makes our daily tasks quick and efficient. YAPI saves us so much time due to the automation of appointment confirmations, digital signatures on treatment forms and consent forms along with all of the other daily minutia that staff really hate. In short, YAPI keeps my staff happy by continuing to make their jobs easy and productive which makes my job easy and productive.

YAPI has changed my perception of how a practice should be setup in the truly digital age. I look at my front desk area everyday and wish I knew about YAPI when I was designing my office. I would have completely redesigned the traditional front office area into a more streamlined design similar to a high end concierge station. I could have easily added an additional op for productive space instead of the large & unused front office area. We saw 108 NP in August 2014 and YAPI allowed us to quickly and efficiently process their paperwork. The efficiency of YAPI is a real game changer for the efficient modern dental practice.
Dr. Colin Lathrop
Dr. Colin Lathrop
Lathrop Dental Center
http://lathropdentalcenter.com/
 
We have been super happy with YAPI! 
At first, I was thinking it was geared towards big offices but I am amazed how well it works in my 4 chair practice.
 
Intraoffice Communication: In the beginning, we had tried radios for our office communication but it did not work for us. YAPI, has been super easy to implement and my staff loves being able to communicate quickly and effectively, without patients noticing. Our patients think it is magical when they get walked up to the front and the front desk knows exactly what they need without anyone saying a word or looking through the chart. When patients catch a glimpse of their "cartoon" selves on the monitor they are super interested in what it is. Next step is hooking my Pebble watch up to receive notifications.
 
Forms: Works seamlessly with Eaglesoft 16. We have double hygiene so I got two iPads. We are not fully paperless, but YAPI is going to make our transition much smoother.
 
Recall: Seventeen patients booked the first week. We were already using another service prior to YAPI, I am not sure what the difference was, but our hygiene is now very full.
 
Texting: Patients seem obsessed with texting my front desk. We sent an email to patients with our new phone number to text message the front office and they have been constantly texting with patients since. In fact, YAPI just paid for itself for almost a year, we had this patient who had disappeared with a large balance suddenly they texted and paid off their balance. Overall we have been very pleased with the product and the training. I have nothing bad to say about the company we used before, but YAPI does way more for the same price.
Dr. Rachel Fine
Dr. Rachel Fine
The Glendale Dentist
http://www.theglendaledentist.com

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