We have been super happy with YAPI!
At first, I was thinking it was geared towards big offices but I am amazed how well it works in my 4 chair practice.
Intraoffice Communication: In the beginning, we had tried radios for our office communication but it did not work for us. YAPI, has been super easy to implement and my staff loves being able to communicate quickly and effectively, without patients noticing. Our patients think it is magical when they get walked up to the front and the front desk knows exactly what they need without anyone saying a word or looking through the chart. When patients catch a glimpse of their "cartoon" selves on the monitor they are super interested in what it is. Next step is hooking my Pebble watch up to receive notifications.
Forms: Works seamlessly with Eaglesoft 16. We have double hygiene so I got two iPads. We are not fully paperless, but YAPI is going to make our transition much smoother.
Recall: Seventeen patients booked the first week. We were already using another service prior to YAPI, I am not sure what the difference was, but our hygiene is now very full.
Texting: Patients seem obsessed with texting my front desk. We sent an email to patients with our new phone number to text message the front office and they have been constantly texting with patients since. In fact, YAPI just paid for itself for almost a year, we had this patient who had disappeared with a large balance suddenly they texted and paid off their balance. Overall we have been very pleased with the product and the training. I have nothing bad to say about the company we used before, but YAPI does way more for the same price.