We designed our software as a complete suite of solutions dedicated to maximize efficiency and profitability of any dental practice. Our goal is to install truly automated processes that enhance the business side of dentistry, leaving busy doctors and their teams more time to concentrate on patients.
Whether it’s conversion to a truly paperless dental practice, intraoffice communication, patient relationship management, collection of genuine reviews from satisfied patients, recall reminders, automated appointment confirmations or patient reactivation, we can help.

Paperless Dental Office

Paperless Dental Office

Stop wasting valuable time on endless data entry, printing, scanning and shredding paper! Our simple and efficient paperless software was designed to transform any dental office into a paperless dental office. This fully integrated solution allows your patients to fill out and sign patient forms via iPad anywhere in your office or via your practice website from the convenience of their home computer or mobile device. All documents and patient data are seamlessly and securely stored in your practice management software.

Practice Dashboard and Intraoffice Communication

Practice Dashboard - a fully automated and integrated intra-office communication solution - was designed to streamline your intra-office communication and connect, engage and unite your entire team. By leveraging the power of visualization, real-time data and instant communication, your team will be enabled to make better and faster data driven decision and do more with less effort and fewer interruptions to patient care..

Automated Appointment Confirmations and Recall

New approach to an old idea: Fully automated patient communication solution with a human touch. Our customizable software allows dental practices to reach out to their patients in whatever manner they prefer to communicate. Keep in touch with your patients via automated email, two-way text messages, voice, and postcards. Automated appointment confirmations, recall and e-mail blasts help to reduce broken appointments, fill your schedule, reactivate lost patients and increase efficiency and profitability of your dental practice.

Reviews and Social Media

Protect your most valuable asset – your reputation! Our innovative solution helps dentists manage their online reputation by collecting genuine reviews from their loyal patients. Unlike other reputation management products that publish your patient reviews on their review sites, YAPI prompts your pre-screened satisfied patients to post reviews directly to websites like Google, Yelp, Yahoo and Facebook. Our automated patient surveys collect valuable feedback from your patients and let them know that you care about their experience with your practice.

What YAPI Users Say

YAPI helps to reduce paper and safe time! I was concerned whether YAPI would integrate with Open Dental as well as advertised. We found that it integrates very well. We are so happy with many features: the ability to complete patients forms on an iPad and push them through to Open Dental via YAPI; the ability to two-way text between workstations; the KPI overview and the ability to identify if a patient is “ready” for the doctor.
 
The Appointment Confirmation system is hands-down better than DemandForce. We like the two-way/real-time texting and the communication log. Patients seem to respond and confirm much better with YAPI’s messaging than they ever did with DemandForce. We see a huge decrease in having to make reminder recalls!
Dr. Mark Maher
Dr. Mark Maher
Walnut Creek Dentist
http://www.markmaherdds.com/
We have been thrilled with everything we can do with YAPI! Before signing up I was concerned about getting everyone in the office trained to use YAPI, but with the online training and a little practice it turned out to be no problem at all. With YAPI, we now have patients fill out new patient paperwork online and have them sign any documents that need signatures on an iPad. We have reduced almost all of the scanning! I even have had patients comment about how efficient the office has become.
Holly Robinson
Holly Robinson
Stutler Dental
http://www.stutlerdental.com/
I am very happy with my decision to go with YAPI! I went with YAPI from the beginning phase of my startup. Opening from scratch, we were going to be dealing with a lot all at once. I really wanted to make sure I was going with software that was easy to use. I also wanted to start out running the practice as close to paperless as possible. We signed up before we even had our office network finalized. We were able to get everything started as smoothly as possible with a lot of help from YAPI support.
 
They have great customer service and we had no problems getting things implemented as quickly as possible. YAPI is an easy software to use with great features and seamless integration into my practice manager software!
Dr. Robert Freitas
Dr. Robert Freitas
Brentwood General Dentist
http://www.freitasdentistry.com/
YAPI, by far outshines the competition with its simplicity and the tremendous value it brings to my practice. I was about to open a high tech practice and I was researching the use of iPads in a dental practice when I read a few references to YAPI on DentalTown. At first, I had some reservations because YAPI was only referenced in a few threads and there was little information available. I felt like YAPI was a gamble which I have come to realize has paid off handsomely.

After the initial training, I found out that I had no real idea just how powerful, easy and intuitive YAPI could be. I began exploring all the options with the software & realized what a steal of a deal YAPI is for my practice. The seamless integration with Open dental has truly made our practice paperless. Many offices claim to be paperless but are really just less paper. With YAPI, we have been able to orchestrate a truly paperless workflow.

The best feature of YAPI is the ability to setup a system of obtaining all of the necessary documents. I love being able to create paperwork packages which ensure that all necessary consent forms, medical history, dental history, HIPAA, consent for electronic communication, etc are accounted for prior to a New Patient appointment. My staff simply can't forget a form! This feature helps me protect myself and my practice in ways that no other add-on software available can do.

I also love the Dental History form. I can scan it very quickly because YAPI changes color of the responses and I can quickly address patients’ concerns. Acceptance of treatment is much easier when you know what your patients want before you even meet them.

I love that YAPI provides a quick & thorough analysis of common practice metrics. I don't have to create spreadsheets and print reports from my PMS to get all the metrics I need to track to measure how my practice is doing. With YAPI, I have the analysis I need in seconds. YAPI makes it too easy for me to run my practice and continue as a successful high tech practice owner.

Patients love the iPad integration. My staff loves being able to quickly transfer patient information into Open Dental without trying to read chicken-scratch writing on patient forms or scanning reams of paper each month.

Our practice is growing very quickly. I opened my startup with myself and 2 full time, cross-trained employees. Now, 10 months later, we grew to 5 employees and have been interviewing for an associate. Luckily, YAPI makes our daily tasks quick and efficient. YAPI saves us so much time due to the automation of appointment confirmations, digital signatures on treatment forms and consent forms along with all of the other daily minutia that staff really hate. In short, YAPI keeps my staff happy by continuing to make their jobs easy and productive which makes my job easy and productive.

YAPI has changed my perception of how a practice should be setup in the truly digital age. I look at my front desk area everyday and wish I knew about YAPI when I was designing my office. I would have completely redesigned the traditional front office area into a more streamlined design similar to a high end concierge station. I could have easily added an additional op for productive space instead of the large & unused front office area. We saw 108 NP in August 2014 and YAPI allowed us to quickly and efficiently process their paperwork. The efficiency of YAPI is a real game changer for the efficient modern dental practice.
Dr. Colin Lathrop
Dr. Colin Lathrop
Lathrop Dental Center
http://lathropdentalcenter.com/
 
We have been super happy with YAPI! 
At first, I was thinking it was geared towards big offices but I am amazed how well it works in my 4 chair practice.
 
Intraoffice Communication: In the beginning, we had tried radios for our office communication but it did not work for us. YAPI, has been super easy to implement and my staff loves being able to communicate quickly and effectively, without patients noticing. Our patients think it is magical when they get walked up to the front and the front desk knows exactly what they need without anyone saying a word or looking through the chart. When patients catch a glimpse of their "cartoon" selves on the monitor they are super interested in what it is. Next step is hooking my Pebble watch up to receive notifications.
 
Forms: Works seamlessly with Eaglesoft 16. We have double hygiene so I got two iPads. We are not fully paperless, but YAPI is going to make our transition much smoother.
 
Recall: Seventeen patients booked the first week. We were already using another service prior to YAPI, I am not sure what the difference was, but our hygiene is now very full.
 
Texting: Patients seem obsessed with texting my front desk. We sent an email to patients with our new phone number to text message the front office and they have been constantly texting with patients since. In fact, YAPI just paid for itself for almost a year, we had this patient who had disappeared with a large balance suddenly they texted and paid off their balance. Overall we have been very pleased with the product and the training. I have nothing bad to say about the company we used before, but YAPI does way more for the same price.
Dr. Rachel Fine
Dr. Rachel Fine
The Glendale Dentist
http://www.theglendaledentist.com

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